Stakeholder Types
- Sponsor — budget approve
- End User — আসল ব্যবহারকারী
- Customer — যিনি কেনেন
- SME — Subject Matter Expert
- Operator — DBA, ops
- Regulator — compliance
Stakeholder Matrix (Power-Interest)
High Power, High Interest → Manage Closely High Power, Low Interest → Keep Satisfied Low Power, High Interest → Keep Informed Low Power, Low Interest → Monitor
Elicitation কৌশল
- Interview, Workshop/JAD
- Survey, Observation
- Document Analysis, Prototyping
- Brainstorming
BRD Structure
1. Executive Summary 2. Business Objectives 3. Project Scope (in/out) 4. Stakeholders 5. Functional Requirements 6. Non-Functional Requirements 7. Assumptions, Constraints, Risks 8. Success Criteria 9. Sign-off
FR vs NFR
| FR (কী করবে) | NFR (কেমন করবে) |
|---|---|
| Login করতে পারবে | 2 সেকেন্ডের মধ্যে |
| Report download | 1000 concurrent user |
NFR Categories ⭐
Performance, Scalability, Availability, Security, Usability, Maintainability, Reliability, Compliance।
MoSCoW Prioritization
- Must have — release-এ বাধ্যতামূলক
- Should have — গুরুত্বপূর্ণ
- Could have — থাকলে ভালো
- Won't have — পরে
SMART Requirements
Specific, Measurable, Achievable, Relevant, Time-bound।
❌ "System দ্রুত হবে" ✅ "Search API 95% < 200ms, peak 1000 RPS"